Housary Terms of Service

Last updated: 2026-11-06.

Housary is operated by Malaevia LLC (“Malaevia,” “we”, “our”). If you have any questions about these Terms of Service, you can contact support@housary.app or our public business mailing address: 7901 4th St N #36407, St. Petersburg, FL 33702. These terms cover Housary's web and native services. By using Housary you are agreeing to these Terms of Service. These Terms apply to your use of Housary during the beta, any free trial or no-charge access period, and any paid subscription period.

1. Eligibility and accounts

You may use Housary only if you reside in the United States and are at least 18 years old. At signup, you attest to both conditions; the checkbox does not independently verify them. Provide accurate account information, protect your credentials, and notify us of suspected unauthorized access. You are responsible for activity through your account to the extent permitted by applicable law.

2. Subscriptions and Paid access

Housary plans to offer monthly and annual subscriptions through the Apple App Store and Google Play when paid subscriptions become available. The applicable price, billing period, and any available trial will be displayed before you authorize the purchase. Subscriptions automatically renew for the same billing period unless canceled through the applicable app store before renewal. Apple or Google handles payment, cancellation, and refunds under its applicable terms.

Eligible customers may receive a seven-day trial that automatically converts to the selected paid subscription unless canceled before the trial ends. After cancellation, paid access generally continues through the remaining trial or paid subscription period and then changes to Basic access.

Eligible private-beta participants may receive a separate 90-day no-charge benefit. This benefit does not require payment authorization, automatically begin a paid subscription, or replace any remaining benefit if the participant purchases a subscription once subscriptions become available.

Deleting your Housary account does not cancel an Apple or Google subscription. You must cancel the subscription separately through the applicable app store.

3. Housary service

Housary helps you organize home, appliance, system, material, project, maintenance, repair, expense, manual, photo, and document information. Features, provider integrations, and availability may change. We may limit or interrupt access for maintenance, security, abuse, or a provider outage, subject to applicable law. We handle account data as described in Housary’s Privacy Policy.

4. Your content and permissions

You retain ownership of information, photos, documents, and other content you provide. You represent that you may upload and use that content and that doing so does not violate another person's rights. You grant Malaevia a limited, non-exclusive license to host, copy, process, technically transform, transmit, display to you and people you authorize, and back up that content as needed to operate, provide, secure, and support Housary for you. You acknowledge that we use service providers for processing your data as described in our Privacy Policy and in Section 7 below. You do not transfer ownership, and Malaevia does not sell your uploaded content. The license ends when Housary deletes content under the approved deletion process as described in our Privacy Policy, except for copies or records retained as described in our Privacy Policy for backup, security, legal, accounting, or dispute needs. Independently verified manual or product knowledge that is no longer tied to your account or home may remain.

You represent that you will not knowingly upload material you lack rights to use, malware, unlawful content, or another person's sensitive information without authorization. Housary is not a substitute for keeping your own important records and backups.

5. Acceptable use

You represent that you will not access another account, bypass authorization or usage controls, disrupt the service, use automation to exhaust quotas, submit malicious files, or use Housary for unlawful activity. You represent that you will not present AI output or manual-search results as independently verified by Housary when they are not.

6. AI, manuals, maintenance, and safety

Where offered, Ask, Scan, and OpenAI-backed Manual Search are optional AI features with separate permission choices. AI can make mistakes, omit relevant facts, or generate an incorrect model, procedure, or source. Where a verified catalog is available, a catalog match is product information, not a guarantee that a manual applies to every variant or installation. External manuals, manufacturer sites, and other links have their own terms and may change or disappear.

Maintenance schedules, reminders, cost records, repair notes, and AI information are organizational aids. Malaevia is not a contractor, inspector, engineer, electrician, plumber, manufacturer, warranty administrator, or emergency service. Housary does not provide professional home, repair, legal, financial, or safety advice. Its information does not replace manufacturer instructions, recall notices, code requirements, inspections, emergency services, or a qualified professional. Check appliance identification, safety warnings, installation instructions, and current recall information with official manufacturer documentation or a qualified professional before acting. You remain responsible for home maintenance, repairs, safety, contractor decisions, and how you use information from Housary. Do not rely on Housary for urgent safety decisions.

7. Third-party services

Housary relies on external service providers to deliver its services. Supabase provides authentication, database, private file storage, and backend (Edge) functions. OpenAI processes permitted AI requests. Resend handles outbound application and beta email; Resend open and click tracking were verified disabled as of the date of these Terms of Service. Cloudflare delivers the web experience and associated security processing where applicable. The manufacturer-lookup feature additionally uses ipify to obtain the backend server’s outbound IP address and transmits the appliance model number to the applicable manufacturer service. For the paid native launch, Apple and Google store billing and RevenueCat entitlement management are planned. Messages sent to support@housary.app are routed to our internal support team, and we do not publicly disclose that team’s internal mailbox address. External manual, manufacturer, support, and document links may take you to services with their own practices. Housary does not control and is not responsible for the content, security, availability, or privacy practices of those third-party services. We encourage you to review their applicable terms and privacy policies before providing personal information.

8. Suspension, closing, and deletion

You may request deletion of your account at any time. If you are using the beta version, you request deletion by contacting support@housary.app, and we process that request manually; a self-service deletion option is planned for the paid version. When a deletion request is accepted, your storage objects, application records, and authentication data are deleted in sequence. The deletion process is not immediate, may continue after you close Housary. Deleting your Housary account does not cancel any Apple or Google subscription, which you must cancel separately under the applicable store terms.

Some information may stay in our systems after you delete your account or content. This includes verified manual catalog details (which are not tied to you, your home, or your searches), and limited technical records we keep so we do not reuse old file storage locations. These technical records may include file-path information, so they are not fully anonymous. Some records, such as AI usage logs, are not deleted on a set schedule; when you delete your account, we remove the link to you even if the records themselves remain. We may also keep limited records for security, fraud prevention, legal, accounting, or dispute reasons. We cannot erase copies held by our service providers, backups, emails already sent, AI requests already shared with those providers, anything you exported or downloaded, or data saved only on your own device.

Closed routine support conversations are ordinarily kept for approximately 12 months, but may be deleted sooner upon request. They may also be retained longer for legitimate security, fraud, legal, accounting, or dispute needs.

We reserve the right to temporarily suspend or permanently terminate your account, or remove or disable your access to Housary, if we believe, suspect, or determine that you have violated or breached any provision of these Terms of Service. Where practicable and not prohibited by law or necessary to address security, fraud, or legal risk, we will give you notice and an opportunity to respond.

9. Housary material and intellectual property

Malaevia and its licensors retain rights in Housary software, design, service materials, any other intellectual property. These terms do not transfer those rights to you. If you choose to send us feedback or suggestions, you grant Malaevia a non-exclusive, royalty-free, perpetual, and irrevocable license to use that feedback for any purpose without any obligation to you.

10. Disclaimers

Except as expressly stated in this Agreement or as required by applicable law, Housary is provided “as is,” and Malaevia disclaims all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Malaevia does not warrant that the Service will be uninterrupted or error-free, does not warrant the accuracy or completeness of any output, or that a Housary record can replace an original document, official instructions, or professional advice.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MALAEVIA, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES WHATSOEVER.

THIS INCLUDES, WITHOUT LIMITATION, ANY DAMAGES RESULTING FROM:

(I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER RESULTING FROM YOUR ACCESS TO OR USE OF HOUSARY;

(III) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE APP;

(IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE APP BY ANY THIRD PARTY; AND/OR

(V) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE APP.

THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL BASIS, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE COMPANY'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. SUBJECT TO ANY RIGHTS THAT CANNOT LAWFULLY BE WAIVED, IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE COMPANY EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (B) FIFTY DOLLARS ($50.00).

12. Disputes, governing law, and class action

These Terms and Conditions and your use of Housary shall be governed by, and construed in accordance with, the laws of the State of Florida, without regard to its conflict of law principles. You agree that any legal action, suit, or proceeding arising out of or relating to these Terms or your use of Housary must be brought exclusively in the state courts of Florida, located in Pinellas County, Florida. You hereby irrevocably consent and submit to the personal jurisdiction of such courts.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. NO JUDGE OR COURT MAY CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS OR PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

13. Modification of these terms

We may modify these Terms of Service from time to time. If we make changes, we will post an updated Terms of Service on Housary and change the dated last updated. It is important that you review these Terms of Service regularly. By continuing to use Housary after modifications to these Terms of Service, you are agreeing to the Terms of Service.

14. Additional Terms for Apple and Google Users

If you download Housary through the Apple App Store or Google Play, these Terms are between you and Malaevia LLC, not Apple Inc. or Google LLC. Malaevia grants you a limited, personal, nonexclusive, nontransferable, revocable license to use Housary on devices that you own or control, subject to these Terms and the applicable app store’s terms and usage rules.

Malaevia is responsible for providing maintenance and support for Housary as required by applicable law. Apple and Google have no obligation to provide maintenance or support. Malaevia is also responsible for any warranties that apply to Housary and are not effectively disclaimed under these Terms. If Housary downloaded through the Apple App Store fails to conform to an applicable warranty, you may notify Apple, and Apple will refund any purchase price paid to Apple for Housary. To the maximum extent permitted by law, Apple has no other warranty obligation regarding Housary.

Malaevia, not Apple or Google, is responsible for addressing claims relating to Housary or your possession or use of Housary, including product-liability claims, claims that Housary does not comply with applicable law, and claims arising under consumer-protection or privacy laws. If a third party claims that Housary or your use of Housary infringes that party’s intellectual-property rights, Malaevia, not Apple or Google, is responsible for investigating, defending, resolving, and discharging that claim.

You represent that you are not located in a country subject to a U.S. government embargo or designated by the U.S. government as supporting terrorism and that you are not listed on any U.S. government list of prohibited or restricted parties. You must comply with applicable third-party terms when using Housary, including your wireless-data-service agreement and the applicable Apple App Store or Google Play terms.

Apple and its subsidiaries are third-party beneficiaries of these Terms with respect to Housary downloaded through the Apple App Store. Upon your acceptance of these Terms, Apple may enforce these Apple-specific provisions against you as a third-party beneficiary. Questions, complaints, or claims concerning Housary may be directed to Malaevia using the contact information in the Contact section below.

15. Contact

Questions or feedback about Housary may be sent to support@housary.app. Public business mailing address: 7901 4th St N #36407, St. Petersburg, FL 33702. No public telephone number is proposed.